Shipping policy

Last updated: August 20, 2026

Whiskey Ranch Tools LLC ships tools, accessories, apparel, and related products to customers throughout the United States.

Order Processing

Most orders are processed within 1–3 business days, excluding weekends and holidays.

Orders may ship from different fulfillment locations depending on product availability. Processing times may vary during holidays, severe weather, high order volume, or when additional order verification is required.

If we are unable to fulfill your order within a reasonable timeframe, we will contact you with an update. If the delay is not acceptable, you may request to cancel the order before it ships.

Shipping Rates and Delivery

Shipping rates and available shipping methods are calculated during checkout when available.

Delivery estimates are provided by the shipping carrier and may vary based on destination, weather, holidays, carrier delays, or other circumstances outside of our control.

At this time, we ship only to addresses within the United States.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is entered, additional carrier fees, delays, or returned shipments may occur. If you notice an address error after placing your order, please contact us immediately at support@whiskeyranchtools.com or (214) 801-6627. We will make every reasonable effort to correct the address before the order ships.

Tracking Orders

Tracking information will be emailed once your order has shipped.

If your tracking information has not updated for an extended period or you believe there is a shipping issue, please contact us and we will work with the shipping carrier to assist in resolving the issue.

Damaged Shipments

If your order arrives damaged, please notify us within 3 business days of delivery.

Please include:

Your order number
Photos of the shipping box
Photos of the damaged item
A brief description of the damage

This allows us to investigate the shipment and resolve the issue as quickly as possible.

Missing Packages

If tracking indicates your package was delivered but you did not receive it, please:

Check around your delivery location.
Ask other members of your household.
Check with neighbors when appropriate.
Contact the shipping carrier.

If the package still cannot be located, contact Whiskey Ranch Tools and we will assist with the investigation.

Shipping Restrictions

Some products may be subject to shipping restrictions due to carrier policies, hazardous materials regulations, battery shipping requirements, or destination restrictions. If an item cannot be shipped to your location, we will contact you before processing your order.